RaceCapture MK2 wont connect

[sy2206]

Hey guys,

I'm not having much luck here, hoping someone can help me out. I recently bought a car that has a RaceCapture MK2 in it, and I was told at one point in time it was working properly, however I can't get it to connect at all. The car came with a Lenovo Tab4 tablet also. I was able to successfully update the firmware in the MK2 and update the app on the tablet. When I go into the Bluetooth settings on the tablet, I am able to get it to pair with the MK2, I think. Under the main Bluetooth folder, it says "Not Connected", but when I go into that folder, it does list it under the Paired Devices (see attached picts). This is as far as I can get. When I launch the RC app on the tablet, and go to "First Time Setup", I get the "Ensure your handheld is paired with the RaceCapture Bluetooth. Waiting for connection..." and the circle just keeps spinning forever... Meanwhile the LED on the top of the unit flashes blue rapidly (not sure if that's relevant or helpful, just an observation).

Any help is appreciated! Thanks guys!

Mark

[brentp]

Hi, what exact hardware version of RaceCapture do you have? "RaceCapture MK2" is insufficient, as we have different models (RaceCapture/Pro, RaceCapture/Track) and generations of RaceCapture (MK1, MK2, etc).

[sy2206]

Hi, what exact hardware version of RaceCapture do you have? "RaceCapture MK2" is insufficient, as we have different models (RaceCapture/Pro, RaceCapture/Track) and generations of RaceCapture (MK1, MK2, etc).

Sorry, it's a RaceCapture Track MK2.

[brentp]

Thanks for clarifying.

As an experiment, can you try pairing and connecting with a different Android device, such as a Fire tablet, or phone?

Make sure the RC app is not running on that original device while you do this test.

Also, from the USB connection on your desktop, you can also perform a factory reset (Setup / firmware), then power cycle and try connecting again.