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Mobile app "Could not detect RaceCapture/Pro"

Posted: Mon Aug 10, 2015 5:05 pm
by radixms
Updated firmware, updated mobile app.
I am able to connect via PC, but the mobile device cannot.

I cannot get the bluetooth icon to pop up on the screen to select a paired device. The instructions only say to keep tapping until the icons pop up.

I have tried holding down, tapping, swipping, nothing works.

Any suggestions.

Posted: Mon Aug 10, 2015 6:15 pm
by radixms
problem solved via email support.
The Fix:

"go under the android app settings and select 'force stop' and 'clear data" - then restart the app to select the RaceCapture bluetooth device"

Posted: Wed Aug 12, 2015 2:30 am
by brentp
Glad that worked for you!