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RaceCapture App Windows 1.8.0 - error
Posted: Thu Nov 17, 2016 2:59 am
by slammed200
Windows 1.8.0 -
https://autosportlabs-software.s3-us-we ... _1.8.0.exe
Downloaded that file and installed successfully on Windows 7
Opening the app gives the following error
"Error loading Python DLL: C:\Program Files\RaceCapture_v1.8.0\python27.dll (error code 14001)
Let me know what else I can provide to help diagnose!
Posted: Thu Nov 17, 2016 5:01 am
by andredp
I get the same error. Tried reinstall, and running as admin, still the same. V1.7.5 working fine still.
Posted: Fri Nov 18, 2016 1:28 am
by brentp
Hi, thanks for reporting. Could you try installing 1.7.6, and then try re-installing 1.8.0 right after that? We had a similar report where this (somehow) helped. Will work to dig into this problem.
Posted: Fri Nov 18, 2016 8:29 am
by andredp
Hi Brent
Unfortunately that didn't work. I installed 1.7.6 and then 1.8 again, still the error. I then made sure that 1.7.6 runs correctly, which it did, then installed 1.8 again, same error.
Posted: Fri Nov 18, 2016 9:06 pm
by slammed200
Same here, tried it again and 1.7.6 runs fine and 1.8.0 will not install.
Posted: Sat Nov 19, 2016 7:10 pm
by brentp
Hi, we have an updated test build of the 1.8.0 app to test.
* Un-install your current 1.8.0 app
* Download the file hosted here; remove the '.rename' from the file
* and re-install.
http://dropcanvas.com/dkttk
Please let us know the results. Thanks!
Posted: Sun Nov 20, 2016 4:27 pm
by slammed200
That fixed it, it installs and open correctly now on my Windows 7 PC.
Posted: Sun Nov 20, 2016 7:21 pm
by brentp
Thanks. Got multiple reports of this updated app fixing the problem. Looks like a build / deploy issue and we think we have it solved for the future.
The 1.8.0 app download has been replaced by this version on the downloads page.
http://podium.live/software
Posted: Sun Nov 27, 2016 5:16 am
by andredp
Thanx for fixing
