megerjolt lite jr. configurator

babsy988 · Post by **babsy988** » Thu Feb 02, 2012 6:35 pm

Hi there im all a bit new to this sort of thing so i was wondering if any one could help me. I have recently purchased a megajolt lite lr, i have wired all up to my zetec and its running fine on the base map. i have installed my megerjolt configurator cd that came with the megajolt but it wont open it just says mjljconfig.exe has stopped working so i tried down loading it off the website still no luck says the same thing. i have tried all the different versions not sure what to try next? I am running windows 7 on toshiba laptop. if any ones can suggest anything i would be grateful.

Post by **brentp** » Thu Feb 02, 2012 6:57 pm

Hi,

Sorry you're having a problem. Let's see what we can do.

Is the installer failing, or is it failing after installation and you're trying to run the actual program?

Would you be able to install it on a different computer, just as a test to see if it would work there?

babsy988 · Post by **babsy988** » Thu Feb 02, 2012 7:15 pm

Thanks for your reply . It says that installation is complete but when i try to open the configurater in the start menu it comes up with the big megajolt litejr message across the screen then the message mjljconfig.exe has stopped working. i havent got access to another computer to try.

Post by **brentp** » Thu Feb 02, 2012 7:32 pm

Got it, thank you.

Do you know how to start your computer in 'safe mode' ?

One problem we've seen with the configuration software is compatibility issues with Display Drivers. Putting the computer into safe mode uses a 'safe' display driver and is useful for diagnosing these conditions.

Here are some instructions for loading into safe mode:
http://windows.microsoft.com/en-US/wind ... -safe-mode

see if you can get the program to launch this way.

babsy988 · Post by **babsy988** » Thu Feb 02, 2012 8:08 pm

Yes it opens in safe mode now thank you, but it wont let me talk to the megajolt because it wont let me use the usb serial port in safe mode. any ideas, sorry for all the questions.

Post by **brentp** » Thu Feb 02, 2012 11:44 pm

Good to know.

You can do 2 things:

Choose "Safe mode with Networking" - which will probably let you use your usb-serial adapter.

Better option- you can also update your computer's graphics drivers - this is probably where your problems lie - the 3D graphics in the configuration software is having an issue with the display driver.

If you have problems finding updated display drivers for your computer's brand and model, let us know and we may help you with finding out.

babsy988 · Post by **babsy988** » Fri Feb 03, 2012 6:38 pm

Hello again i have gone through all my drivers and they say there all up to date. I have also restarted my laptop in safe mode with networking but it still wont let me use the usb ports. I have tried updating the drivers through divice manager is that the right thing to do?

Post by **brentp** » Fri Feb 03, 2012 6:49 pm

The best way to update drivers is to find out the manufacturer and model and go download / install the latest drivers for the machine. Often, windows device manager will incorrectly say they're "up to date".

What mfg / model is your laptop?

babsy988 · Post by **babsy988** » Fri Feb 03, 2012 10:32 pm

Its a toshiba satelite c660. i have tried google for driver updates but im not really sure what im looking for sorry im not a lot of good on computers.

Svein · Post by **Svein** » Mon Feb 13, 2012 7:37 pm

Try this Driver link

http://uk.computers.toshiba-europe.com/ ... 13&search=

Post by **brentp** » Tue Feb 14, 2012 4:02 pm

Thanks, Svein for the link!

babsy998, please keep us updated on your progress.