New Laptop-Timeout Error

manx3094 · Post by **manx3094** » Sat May 30, 2015 7:54 pm

I recently needed to upgrade my laptop. The old one was running windows 7 and communicated fine thru a USB to serial adapter to my MegaJolt.
My new windows 8 laptop will not communicate with the Mega Jolt.
I have confirmed that the new laptop is "seeing" the adapter and I have set the Mega Jolt software to the same com port setting, however I keep getting the "Timeout reading cylinder count" error.
Any suggestions?
Thanks,
David

Post by **brentp** » Fri Jun 12, 2015 6:39 pm

Typically this is a USB to serial adapter compatibility issue. The software should work fine on Windows 8.1; this is what we're using in the shop. I would try a different adapter - ideally a more name-brand adapter from Belkin, Trend-Net or similar.

Unfortunately we ran into a similar problem; a USB adapter that worked fine on Vista stopped working on Windows 8.1. Once we switched to a well supported adapter, things started working again.

ian2000t · Post by **ian2000t** » Tue Jul 26, 2016 12:07 pm

I have the same issues as this. Worked fine with Windows 7, although that was several years ago.

Now, the same lead, MJ unit (although, tried 2 different ones) refuses to connect, even though Com Port is functioning correctly supposedly.

Can you link an adapter known to work on Windows 8?

Post by **brentp** » Thu Jan 19, 2017 6:37 pm

The one we sell here is known to work well - https://www.autosportlabs.com/product/c ... l-adapter/

But most high quality adapters should work well.