RaceCapture App Windows 1.8.0 - error

[slammed200]

Windows 1.8.0 - https://autosportlabs-software.s3-us-we ... _1.8.0.exe

Downloaded that file and installed successfully on Windows 7

Opening the app gives the following error

"Error loading Python DLL: C:\Program Files\RaceCapture_v1.8.0\python27.dll (error code 14001)


Let me know what else I can provide to help diagnose!

[andredp]

I get the same error. Tried reinstall, and running as admin, still the same. V1.7.5 working fine still.

[brentp]

Hi, thanks for reporting. Could you try installing 1.7.6, and then try re-installing 1.8.0 right after that? We had a similar report where this (somehow) helped. Will work to dig into this problem.

[andredp]

Hi Brent

Unfortunately that didn't work. I installed 1.7.6 and then 1.8 again, still the error. I then made sure that 1.7.6 runs correctly, which it did, then installed 1.8 again, same error.

[slammed200]

Same here, tried it again and 1.7.6 runs fine and 1.8.0 will not install.

[brentp]

Hi, we have an updated test build of the 1.8.0 app to test.

* Un-install your current 1.8.0 app
* Download the file hosted here; remove the '.rename' from the file
* and re-install.

http://dropcanvas.com/dkttk

Please let us know the results. Thanks!

[slammed200]

That fixed it, it installs and open correctly now on my Windows 7 PC.

[brentp]

Thanks. Got multiple reports of this updated app fixing the problem. Looks like a build / deploy issue and we think we have it solved for the future.

The 1.8.0 app download has been replaced by this version on the downloads page. http://podium.live/software

[andredp]

Thanx for fixing