Can't get Telemetery working after resetting phone

F5Pilot · Post by **F5Pilot** » Tue Aug 01, 2017 4:12 am

I had telemetry working great using a Samsung S4. I got a new phone allowing me to dedicate my old phone as a dash and for telemetry. I cleared and reset the phone when I got the new number/data plan activated to ensure the memory was cleared. I reloaded the software, entered my Device Id, and haven't had telemetry since.

Where do I look to fix?

Thanks
Dave

Post by **brentp** » Tue Aug 08, 2017 7:43 pm

Hi, to stream telemetry via the app, you'll also need to enable that setting under app preferences.

See the entire how-to here with all the steps; https://wiki.autosportlabs.com/RaceCapt ... _Telemetry

Hope this helps - Let us know how it goes!

F5Pilot · Post by **F5Pilot** » Fri Aug 11, 2017 3:27 am

It took a while to get the menu to pop up (it is really hard to the small hot spot to get the menu to activate), but it was not turned on in preferences, so I would guess that was the problem. Next outing is the SCCA Runoffs at Indy.

Thanks
Dave

Post by **brentp** » Fri Aug 11, 2017 7:25 pm

Thanks for the update.

On the app, make sure you're on the latest 1.11.0 - we recently made a dramatic improvement on the app's touch response for buttons and so on that first showed up on 1.10.2:
https://www.autosportlabs.com/racecaptu ... 2-release/