RaceCapture dies during startup on Huawei P10 Lite

[lightningrod]

I've installed the version from the Android Play Store. I get the initial splash screen but the app dies after a few seconds.

I have it running OK on my (very) old Samsung Galaxy for now.

Please let me know if there is anything I can do to help debug this.

Rod.

[brentp]

Hi,

Sorry for the inconvenience - We'll check the crash reports on this. Do any error messages show up after it crashes?

[lightningrod]

It just disappears ... where would I look for error messages?

[brentp]

If you don't see any popup errors, you may be able to fetch a crash log using a utility.

See:

https://stackoverflow.com/questions/244 ... roid-phone

and, linked from the above article:

https://play.google.com/store/apps/deta ... tb.alogcat
https://play.google.com/store/apps/deta ... byTW&hl=sk

If you get anything useful in the crash log, please post it here. Thanks!

[lightningrod]

I captured about 9000 lines of logs in 5 seconds, so there's more data available than just this, but here are the logs from immediately before and after the crash. Let me know if there is something more specific I can look for.

Code: Select all

10-12 09:05:42.475 17676 17696 I ServiceManager: Waiting for service SurfaceFlinger...
10-12 09:05:42.483  1384  1407 I art     : Explicit concurrent mark sweep GC freed 33781(2MB) AllocSpace objects, 13(996KB) LOS objects, 6% free, 57MB/61MB, paused 3.341ms total 244.250ms
10-12 09:05:42.877 10388 10428 W linker  : /data/data/com.autosportlabs.racecapture/files/app/lib/python2.7/lib-dynload/_sqlite3.so: is missing DT_SONAME will use basename as a replacement: "_sqlite3.so"
10-12 09:05:42.955 10388 10428 W linker  : /data/data/com.autosportlabs.racecapture/files/app/lib/python2.7/site-packages/sqlalchemy/cprocessors.so: is missing DT_SONAME will use basename as a replacement: "cprocessors.so"
10-12 09:05:43.078 10388 10428 W linker  : /data/data/com.autosportlabs.racecapture/files/app/lib/python2.7/site-packages/sqlalchemy/cutils.so: is missing DT_SONAME will use basename as a replacement: "cutils.so"
10-12 09:05:43.083 10388 10428 W linker  : /data/data/com.autosportlabs.racecapture/files/app/lib/python2.7/site-packages/sqlalchemy/cresultproxy.so: is missing DT_SONAME will use basename as a replacement: "cresultproxy.so"
10-12 09:05:43.377  1384  1384 I TrafficMonitor: update:rxPkts:2,txPkts:1,rxBytes:136,txBytes:64
10-12 09:05:43.377  1384  1384 I TrafficMonitor: start expired. level:-1
10-12 09:05:43.377  1384  1384 I TrafficMonitor: gettimer:interval=2000
10-12 09:05:43.456   471   471 E ServiceManager: try to find service failed, not allowed access from isolated processes.
10-12 09:05:43.456 26287 26308 I ServiceManager: Waiting for service SurfaceFlinger...
10-12 09:05:43.476   471   471 E ServiceManager: try to find service failed, not allowed access from isolated processes.
10-12 09:05:43.476 17676 17696 I ServiceManager: Waiting for service SurfaceFlinger...
10-12 09:05:43.500 10388 10428 I python  : [ERROR  ] [Main        ] crash caught: Reference is 5eb9700e378b4164b7800bbe846f6be8
10-12 09:05:43.501 10388 10428 I python  : [CRITICAL] [Traceback (most recent call last)]
10-12 09&#58;05&#58;43.501 10388 10428 I python  &#58;   File "/home/brent/git-projects/RaceCapture_App/.buildozer/android/app/main.py", line 608, in <module>
10-12 09&#58;05&#58;43.501 10388 10428 I python  &#58;   File "/home/brent/git-projects/RaceCapture_App/.buildozer/android/app/main.py", line 168, in __init__
10-12 09&#58;05&#58;43.501 10388 10428 I python  &#58;   File "/home/brent/git-projects/RaceCapture_App/.buildozer/android/platform/build/dists/racecapture/private/lib/python2.7/site-packages/kivy/app.py", line 780, in user_data_dir
10-12 09&#58;05&#58;43.501 10388 10428 I python  &#58; OSError&#58; &#91;Errno 2&#93; No such file or directory&#58; '/sdcard/racecapture'
10-12 09&#58;05&#58;43.501 10388 10428 I python  &#58;
10-12 09&#58;05&#58;43.538  1384  1523 E WifiConfigManager&#58; updateConfiguration freq=2452 BSSID=f4&#58;f2&#58;6d&#58;b4&#58;35&#58;80 RSSI=-38 "RADNet"WPA_PSK
10-12 09&#58;05&#58;43.601 10388 10428 I python  &#58; Sentry is attempting to send 1 pending error messages
10-12 09&#58;05&#58;43.601 10388 10428 I python  &#58; Waiting up to 10 seconds
10-12 09&#58;05&#58;43.601 10388 10428 I python  &#58; Press Ctrl-C to quit
10-12 09&#58;05&#58;44.236 10388 10428 I python  &#58; Python for android ended.
--------- beginning of crash
10-12 09&#58;05&#58;44.246 10388 10388 F libc    &#58; Fatal signal 11 &#40;SIGSEGV&#41;, code 1, fault addr 0x4 in tid 10388 &#40;abs.racecapture&#41;
10-12 09&#58;05&#58;44.247   383   383 W         &#58; debuggerd&#58; handling request&#58; pid=10388 uid=10141 gid=10141 tid=10388
10-12 09&#58;05&#58;44.360   489   489 E Thermal-daemon&#58; &#91;pa_0&#93; temp_new &#58;31  temp_old &#58;30
10-12 09&#58;05&#58;44.362  1844  2246 I ThermalService&#58; Receive temperature change, type&#58; 1, temp&#58; 31 from thermald
10-12 09&#58;05&#58;44.362  1844  2408 W HwThermalStateManager&#58; warning&#58; no config thermal type&#58;1 temperature&#58;31
10-12 09&#58;05&#58;44.362  1844  2408 I LowBatteryManager&#58; Only handle msg event!
10-12 09&#58;05&#58;44.362   489   489 E Thermal-daemon&#58; Report temperature&#58; &#91;pa_0&#93; temp &#58;31  report_threshold&#58;1
10-12 09&#58;05&#58;44.364   489   489 E Thermal-daemon&#58; &#91;ap&#93; temp_new &#58;34  temp_old &#58;35
10-12 09&#58;05&#58;44.364  1844  2481 I ThermalService&#58; Receive temperature change, type&#58; 0, temp&#58; 34 from thermald
10-12 09&#58;05&#58;44.365   489   489 E Thermal-daemon&#58; Report temperature&#58; &#91;ap&#93; temp &#58;34  report_threshold&#58;1
10-12 09&#58;05&#58;44.365  1844  2408 I LowBatteryManager&#58; Only handle msg event!
10-12 09&#58;05&#58;44.441 10439 10439 F DEBUG   &#58; *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** ***
10-12 09&#58;05&#58;44.442 10439 10439 F DEBUG   &#58; Build fingerprint&#58; 'HUAWEI/WAS-LX3/HWWAS-H&#58;7.0/HUAWEIWAS-LX3/C605B120&#58;user/release-keys'
10-12 09&#58;05&#58;44.442 10439 10439 F DEBUG   &#58; Revision&#58; '0'
10-12 09&#58;05&#58;44.442 10439 10439 F DEBUG   &#58; ABI&#58; 'arm'
10-12 09&#58;05&#58;44.442 10439 10439 F DEBUG   &#58; pid&#58; 10388, tid&#58; 10388, name&#58; abs.racecapture  >>> com.autosportlabs.racecapture <<<
10-12 09&#58;05&#58;44.442 10439 10439 F DEBUG   &#58; signal 11 &#40;SIGSEGV&#41;, code 1 &#40;SEGV_MAPERR&#41;, fault addr 0x4
10-12 09&#58;05&#58;44.442 10439 10439 F DEBUG   &#58;     r0 00000001  r1 00000001  r2 00000000  r3 00000001
10-12 09&#58;05&#58;44.442 10439 10439 F DEBUG   &#58;     r4 e54f7780  r5 00000000  r6 00000000  r7 d60c17d0
10-12 09&#58;05&#58;44.442 10439 10439 F DEBUG   &#58;     r8 f365b008  r9 f2484f00  sl f2484f8c  fp ffb48dc4
10-12 09&#58;05&#58;44.442 10439 10439 F DEBUG   &#58;     ip d607ec24  sp ffb48c00  lr d5fc63e9  pc d5fbc0aa  cpsr 800f0030
10-12 09&#58;05&#58;44.444 10439 10439 F DEBUG   &#58;
10-12 09&#58;05&#58;44.444 10439 10439 F DEBUG   &#58; backtrace&#58;
10-12 09&#58;05&#58;44.452 10439 10439 F DEBUG   &#58;     #00 pc 000c00aa  /data/app/com.autosportlabs.racecapture-1/lib/arm/libpython2.7.so &#40;PyThreadState_New+93&#41;
10-12 09&#58;05&#58;44.452 10439 10439 F DEBUG   &#58;     #01 pc 000ca3e5  /data/app/com.autosportlabs.racecapture-1/lib/arm/libpython2.7.so &#40;PyThread_acquire_lock+76&#41;

[brentp]

This could be the culprit:

10-12 09:05:43.501 10388 10428 I python : OSError: [Errno 2] No such file or directory: '/sdcard/racecapture'

Did you do a conventional install, or did you change the install location?

[lightningrod]

I just installed the build that's in the playstore. Nothing more.

[lightningrod]

I have the sdcard set as the default storage location on this phone.

[brentp]

Is that different than the factory default location?

[lightningrod]

Yes. The factory setting is "Internal Storage".

[brentp]

Is it feasible for you to temporarily set it to 'internal storage', then re-install and try running again?

Thanks,

[lightningrod]

It's a big pain to change. I think it's almost a factory reset. I'll double check this, I may be able to clone my SD card and try it on the clone, but don't count on me getting this to work. Either was I won't be able to change this till next week if at all.

[brentp]

Got it. Does your phone allow apps to be individually moved to internal storage?

I typically see the opposite, where the phone offers the option of moving an app to external storage, so maybe it's possible to configure it this way on your phone.

Thanks,

[lightningrod]

So far, I've not been able to find such an option. I have another phone I can experiment with a bit more, but its not with me right now. (I'm away racing for the weekend now, so I won't be much help till next week).

If you figure anything out in the meantime let me know.

[brentp]

We'll post here if we have a chance to take a look at it. Thanks for working with us through it!